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Terms and Conditions

Last updated: 03.12.2025

Please read our Learn French With Clémence General Terms and Conditions (“Terms and Conditions”) carefully. These Terms and Conditions govern your access, use, and purchase of courses, products, and services offered at www.learnfrenchwithclemence.com (the “Site”). This includes Learn Languages With Clémence LLC and/or its affiliates, as applicable (“Learn French With Clémence,” “we,” “us,” or “our”). By enrolling in any course or purchasing any product, you agree to be unconditionally bound by these Terms and Conditions.

These Terms and Conditions apply to all purchases and agreements made through the Site unless explicitly stated otherwise. By purchasing or accessing any course, including Your Daily Dose of French, you acknowledge and accept these Terms.

 

1. Applicability

 

1.1. By using this Site and its services, you agree to comply with our Privacy and Cookie Policy and these Terms and Conditions, as well as any additional terms, policies, or guidelines that may apply.

1.2. If you are using this Site on behalf of a business or organization, you confirm that you have the authority to accept these Terms on its behalf.

1.3. All offers, transactions, and agreements through our Site are subject to these Terms and Conditions.

1.4. Third-party products or services sold through our Site are governed by the terms of the respective third party, not Learn French With Clémence.

1.5. We reserve the right to modify these Terms and Conditions at any time. You are encouraged to review them periodically.

 

2. Course Details & Access

 

2.1. Course Name: Your Daily Dose of French
2.2. Course Format: Self-paced online course
2.3. Live Sessions: No live group conversation classes are included.
2.4. Materials Provided: PDFs and eBooks for personal use only.

2.5. Lifetime Access: Once purchased, students will have lifetime access to the course content.

2.6. Account Usage:

  • Sharing login credentials is strictly prohibited.
  • Course content may not be resold, distributed, or shared.
 

3. Payment & Refund Policy

 

3.1. Accepted Payment Methods: All major payment methods, including Visa, MasterCard, American Express, PayPal, and other regionally available options.

3.2. Payment Model: One-time payment (not a subscription-based service).

3.3. Refund Policy:

  • Refunds are available within 3 days of purchase.
  • After 3 days, all sales are final.
  • If a refund is granted, access to the course will be immediately revoked.
  • Once a user downloads or accesses the course materials, the purchase becomes non-refundable.
 

4. Intellectual Property & Content Usage

 

4.1. Ownership: All course content, including PDFs, eBooks, videos, and graphics, is the intellectual property of Learn French With Clémence.

4.2. Prohibited Use:

  • Selling, licensing, sharing, or distributing any course materials.
  • Modifying or using course content for commercial purposes.

4.3. We reserve the right to update or modify course materials at any time. Enrolled students will receive lifetime access to updated content.

 

5. Code of Conduct & User Responsibilities

 

5.1. Users must adhere to respectful and appropriate behavior. Any of the following actions may result in immediate termination of access without a refund:

  • Inappropriate behavior in any associated community or discussion forums.
  • Unauthorized sharing or distribution of course materials.
  • Any form of abuse, harassment, or hate speech.
 

6. Liability & Disclaimers

 

6.1. No Guarantee of Results: While we aim to provide high-quality language instruction, we do not guarantee fluency or specific learning outcomes.

6.2. No Liability for Learning Progress: Your progress depends on your effort and engagement with the course materials.

6.3. Technical Issues: We are not liable for any technical problems preventing access to the course, including but not limited to internet outages or device compatibility.

 

7. Privacy & Data Protection

 

7.1. Data We Collect: We collect and store the following user data:

  • Email addresses (for account creation and communication).
  • Payment information (securely processed via third-party payment processors).
  • Progress tracking (to help improve course experience).

7.2. Data Sharing:

  • We do NOT sell, share, or distribute user data to third parties.
  • Your information is used solely for providing and improving our services.

For full details, refer to our Privacy Policy.

 

8. Support & Contact Information

 

8.1. For support and inquiries, please contact us at: [email protected]

8.2. Technical Support: We provide assistance for platform-related issues but are not responsible for individual device compatibility.

 

9. Governing Law & Dispute Resolution

 

9.1. Jurisdiction: These Terms and Conditions are governed by the laws of Florida, USA.

9.2. Dispute Resolution: Any disputes arising from these Terms shall be settled through arbitration or legal proceedings in Florida, USA.

9.3. Exclusions: Some jurisdictions may provide additional consumer protections that cannot be waived.

By purchasing Your Daily Dose of French, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you have any questions, please reach out to [email protected].