Privacy Policy
Effective Date: 03.12.2025
Last Updated: 03.12.2025
Learn Languages With Clémence LLC (“we,” “our,” “us,” or “Learn French With Clémence”) respects your privacy and is fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and process your personal information when you use our website (www.learnfrenchwithclemence.com) or any of our services, including enrolling in our course Your Daily Dose of French.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Data You Provide
We collect personal information when you:
- Create an account or purchase a course
- Contact customer support
- Subscribe to newsletters or marketing communications
The information we collect may include:
Name (optional)
Email address (for account access and communication)
Payment details (processed securely by third-party providers; we do not store full credit card details)
1.2. Data We Collect Automatically
When you access our website, we may collect:
- IP address
- Device information (browser type, operating system)
- Usage data (pages visited, session duration, interactions)
- Cookies and tracking technologies (see Section 5 on Cookies)
1.3. Information from Third Parties
We may receive data from third-party payment processors (Stripe, PayPal) and analytics providers (Google Analytics) to improve our services.
2. How We Use Your Information
We process your data for the following reasons:
Providing and improving our services – Ensuring course access, processing payments, and enhancing your learning experience.
Customer communication – Sending course updates, support responses, and account-related emails.
Marketing (with consent) – Sending newsletters and promotions (you can opt-out anytime).
Analytics and performance monitoring – Improving our website and services.
Legal and compliance reasons – Tax requirements, fraud prevention, and security.
3. Data Sharing & Third-Party Services
We do NOT sell or rent your data. However, we may share it in the following cases:
- Payment Processing: Secure transactions via Stripe, PayPal, and other providers.
- Legal Compliance: When required by law or regulatory authorities.
- Business Transfers: If Learn French With Clémence is sold, merged, or restructured.
We only share data with trusted service providers who comply with data protection laws.
4. Data Retention & Security
4.1. How Long We Keep Your Data
We retain personal data only as long as necessary, including:
- Course access & account data: Retained for the duration of your account.
- Payment data: Stored as required for legal compliance.
- Marketing preferences: Retained until you unsubscribe.
4.2. How We Protect Your Data
We use encryption, secure access controls, and regular security monitoring to protect your data. However, no system is 100% secure, and we recommend using strong passwords and avoiding account sharing.
5. Cookies & Tracking Technologies
Our Site uses cookies to:
Remember login details
Analyze website traffic & performance
Improve user experience
You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights & Choices
Depending on your location, you may have rights under GDPR or other data laws, including:
Access & Correction – Request your data and correct inaccuracies.
Deletion – Request removal of your data (except where legally required to retain it).
Marketing Opt-Out – Click "unsubscribe" in any marketing email.
Restrict Processing – Request limited use of your data.
To exercise these rights, contact us at [email protected].
7. Children's Privacy
Our services are not for users under 16 years old.
If you believe a child’s data has been collected, please contact us for deletion.
8. International Data Transfers
We may transfer your data to countries outside the European Economic Area (EEA) and UK. In such cases, we ensure data protection through:
- Standard Contractual Clauses (SCCs)
- Other legally approved safeguards
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised "Last Updated" date. We encourage you to check this page periodically.
10. Contact Us
Email: contact@learnfrenchwithclemence.com
Address:
Learn Languages With Clémence LLC
401 E. Las Olas Blvd, Suite 130-483
Fort Lauderdale, FL 33301
United States
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices.